Introduction
Russet Comet ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website russet-comet.sbs and use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address)
- Billing and payment information when purchasing courses
- Communications you send to us
- Information you provide when participating in our community forum
- Course progress and completion data
Automatically Collected Information
When you access our website, we may automatically collect certain information about your device and usage, including:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on pages
- Referring website addresses
- Other diagnostic data
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyse trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
- Personalise your learning experience
Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on:
- Contract performance: Processing necessary to fulfil our contractual obligations to you
- Legitimate interests: Processing necessary for our legitimate business interests
- Consent: Processing based on your explicit consent where required
- Legal obligation: Processing necessary to comply with legal requirements
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist in operating our website and services
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.
Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
- Right to access: Request copies of your personal data
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your personal data
- Right to restrict processing: Request limitation of data processing
- Right to data portability: Request transfer of your data
- Right to object: Object to processing of your personal data
To exercise any of these rights, please contact us at [email protected].
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
Russet Comet
47 Greenfields Lane
London, SW15 3QR
United Kingdom
Email: [email protected]